Lean Industries produces sophisticated enterprise software for use in dispute resolution processing within major financial issuing institutions and merchant acquiring organizations. The latest versions of AdjustmentHub(tm) incorporates workflow engines for handling every dispute scenario within the credit card, EFT debit, ACH and BillPay payment channels. The CLAIMS/Manager module provides work queues, dispute workflows, critical timer management and user interfacing. The IMAGE/Manager module handles all incoming imaging requirement for documentation and cardholder letters and forms. External interfaces exist to network imaging systems, scanner, fax servers and email systems.

Integrated with Postilion Office AdjustmentHub automates the claims research process by connecting to the Office transaction warehouse, providing the claims analyst with data elements required to solve most problems. Further integration automates the processing of incoming and outgoing network chargebacks, representments and adjustments from Visa and Mastercard and eliminates the need to review network reports and enter transactions on stand-alone adjustment systems. For more information, visit www.leanindustries.com.

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