EMAIL QUICK FACTS
- Question suspicious emails. Don't reply to email or pop-up messages that ask for personal or financial information, and don't click on links in the message. Never provide personal or financial information over the internet.
- Don't cut and paste a link from the message into your Web browser — phishers can make links look like they go one place, but that actually send you to a different site.
- We will never send you an email asking for personal, financial information or your online ID or password.
- If you receive an email that appears to be suspicious, do not reply to it or click on the link it provides. Simply delete it.
- If you think you may have provided personal or account information in response to a fraudulent email or website, report the fraud to us immediately, change your passwords, and monitor your account activity frequently.
- Avoid clicking on links provided in emails. It is always better to type the address into your browser.
- Open email attachments only if you know the sender. It is best to scan attachments with your anti-virus software prior to opening.
- Never open email attachments that have file endings of .exe, .pif, or .vbs. These are file extensions for executables, and are commonly dangerous files.
- Be careful and selective before providing your email address to a questionable website. Sharing your email address makes you more likely to receive fraudulent emails.
- Confirm the validity of all requests for sensitive personal, financial, or account information, particularly if they are made with an urgent or threatening tone. Contact us using the contact information located on your monthly account statements.
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